Frequently Asked Questions
Everything you need to know about bringing luxury to your home.
What is the typical shipping timeframe for Daphtora orders?
Most orders are processed within 1-3 business days. Depending on your location, standard delivery typically takes 5-10 business days. You will receive a tracking number via email as soon as your package departs our warehouse.
Do you offer international shipping for home decor items?
Yes, Daphtora ships to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
What is your return policy for furniture and textiles?
We offer a 30-day return window for most items in their original packaging. Please note that for hygiene reasons, textiles such as bedding and towels must be unopened and unused to qualify for a refund.
How can I ensure the quality of the materials used?
At Daphtora, we prioritize sustainable and premium materials. Detailed material specifications, including wood type, fabric weight, and care instructions, are listed on each individual product page.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Afterpay for larger furniture purchases.
Are your products covered by a warranty?
Yes, all Daphtora furniture pieces include a 1-year limited warranty covering manufacturing defects. This does not include normal wear and tear or damage caused by improper assembly.